Odour/pollution
Odour/pollution

Odour/pollution

Odour/pollution

Report odour/pollution issues.
Last updated on: 04 August 2023
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Urgent requests

  • If the odour is currently occurring or for all pollution requests, please report it to the City by calling 1300 4 CANNING (1300 422 664). You can call this number 24-hours a day for urgent/high priority assistance.
  • This will allow an Officer to respond with the highest priority.

Source of the odour

You must know where the source of the odour/pollution is, for a complaint to be lodged as the odour can only be stopped at the source.

Odours can be subjective

  • Varying atmospheric conditions have a direct impact on the timing and intensity of odours.
  • This information can be useful in investigations however it also means odour matters can be difficult to resolve as there are limitations to the actions available to the City (as odours can be subjective).
  • It relies upon subjective assessments of offensiveness and what is reasonable as well as proximity to some activities.
  • This is particularly problematic in dealing with odours arising from a necessary process such as cooking or emissions for short/intermittent periods in some commercial activities.

Your own home

Property owners are responsible for identifying and rectifying odours/pollution originating from their own property. A request should only be created for addresses other than your own.

Outdoor heating/cooking

I have just purchased a fire pit/chiminea/ wood barbeque/pizza oven. Can I use it or do I need a permit?
  • As noted in the Department of Water and Environmental Regulation pamphlet - backyard barbeques, chimineas, outdoor pizza ovens and other outdoor fireplaces should be operated so that they don't produce any smoke.
  • Solid fuel barbeques and fire apparatus such as fire pits/braziers/chimineas or other recognised equipment used for heating or cooking at home can be used. Please note - charcoal is the cleanest burning fuel available to assist with minimising smoke.
  • The above apparatus are not permitted to be used on days when the Bureau of Meteorology has issued a fire danger forecast of very high, extreme or catastrophic or when the State Minister issues a Total Fire Ban.

Backyard Burning Off

The City of Canning does not permit backyard burning, unless it is vegetation and the person has prior written approval of the City's Ranger team. Please refer to Backyard Burning Off for further information.

Issues with neighbours

  • People are sometimes unaware that their activities are causing a problem.
  • The City encourages all residents and business operators to talk to their neighbours about any issues before making a complaint.
  • For supporting information on resolving disputes with neighbours, please click here

Anonymous requests

Your contact details are required when lodging this issue to ensure a proper investigation can be completed.

Raise a request

  • To report an odour issue, please click on the button below.
  • An Officer will investigate within five (5) working days.